BW
Benice W

1 reviews | Active since Oct 2017

27 Oct 2020, 15:22

Not helpful and doesn't read

Why do these people have a field for Special Instruction if they don't follow it? They just do what they want that cost you more money at the end of the day, or they just cancel your order and you have to go through all of it again. The Service Consultants are so rude and not helpful, bad attitudes because of their mistakes. I have 3 BIG orders that is going VERY wrong. Stress that is not needed on top of moving stress. I will stick to buying in store with you because you are clearly not ready for Online. I am very disappointed.

0
Replies (2)
Mr Price Home
Mr Price Home's reply31 Oct 2020, 14:00
Official
Good Day Benice,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks Mr Price Home 

BW
Benice W's update04 Nov 2020, 09:01
Reviewer Update
Still nothing from your customer care team. Pathetic!