TP
Tanya P

1 reviews | Active since Sept 2012

14 Aug 2015, 11:06

No trollies

I went to Centurion Lifestyle Mr. Price Home and bought many large items. I was unable to get a trolley to pack all my goods in as I did not have a R5.00 to get a trolley. I am now 8 months pregnant and had to carry a carpet, queen size dovet inner, 2X continental pillows, 2x normal pillows, photo frames, dovet covers and sheets. I find this unacceptable that mo staff remember offered to help me carry or assist with a trolley. I had to carry all this to the car because there are no trollies at the store. If i am spending R 1 700 at your store I think I can get a trolley at least.

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Replies (1)
Mr Price Home
Mr Price Home's reply14 Aug 2015, 11:54
Official
Hello poolmantanya,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home