No service

My husband and i recently bought a house and needed to purchase new curtains. As we all know this is an expensive task. We spent approximately R5000 in curtains in total at Mr Price Home. We found a set of curtain we loved and bought 2 immediately. Knowing we needed a third curtain we asked the consultant if they had any more in stock. He responded by telling me that the little falls branch had. Quite happy i purchased the curtains and went off to Little falls branch. SURPRISE, they don't have but assured me Northgate branch have. So off i go only to get to Northgate and SURPRISE AGAIN, no stock. Head back to Clearwater the next day, to be told by the cashier they can't help me and i must call the call centre or order it online. I am looking for the Block Out Seafoam <br> Tap Bout Lucca curtains. The supplier code on the product was ***. I do not have the barcode any longer. Please can someone assist.