NO security measures

I was standing aside with our trolley waiting for my sister to finish paying, in this time I was pushed into a corner by bustling customers when a couple simply reached into my trolley & took my cellphone out of the nappy bag with a toddler sitting right next to it.<br> As I looked around for assistance I found nobody from the shop nor any security guards on the floor, only the staff working at the paying counters.<br> When we asked them if we could please see the security footage so that we can identify this couple, they merely said that there are no cameras in this store.<br> The staff were very unhelpful & simply rep**** with a \Sorry"which I find poor customer service.<br> <br> Looking back I found it a bit strange that there were no security guards"