1 reviews | Active since Dec 2010
No response
I bought a bookcase from the store and was only offered the option to have it delivered, which I took. <br> They delivered the bookcase unassembled, I was never told that I had to pay extra for them to assemble it. <br> I phoned the store and spoke to Jane who advised I would need to drive to the store and pick up one of the assembly persons and drive them back to my house, they would assemble this and I would need to take him back to the store. <br> I advised her that this was not an option and I would like to have an assembled case delivered, and they can pick up the one that was not assembled. I would like to pay the R75 into their bank account instead of driving through to the shop again to pay. She said that this was impossible and I would need to go into the shop to pay. <br> I asked her to see please get back to me as they were closing the store, which she said she would do on Sunday. I have not received any feedback from them yet.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by Senior Management, who will handle this matter personally with you.
Many Thanks
Mr Price Home
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by Senior Management, who will handle this matter personally with you.
Many Thanks
Mr Price Home
