mM
melyndajacobs M

1 reviews | Active since Apr 2012

10 Feb 2016, 09:09

No longer a supporter of this store

The Glen Mr Price Home Sunday 31/01/16<br> <br> It was filthy!!<br> <br> I asked assistance about an item viewed online. They were unhelpful, no idea what I was asking and just miserable at having to help <br> I literally walked a few paces to find what I had inquired about<br> I asked for measuring tape to see it would fit - again, what a story<br> <br> I became fed up and rather went to pay for the curtains purchased <br> In being distracted over the above, the teller snuck an additional gift back into my purchases; I only saw this at home, and that I had even paid for it!<br> This was after waiting in line for some time - only one teller operating on a Sunday afternoon <br> Many people were muttering and groaning about the very same thing <br> Then, when hanging the curtains, they were in fact torn. Something not have seen in store as the package was sealed<br> <br> In trying to get into contact with someone, I have been directed to a switch board<br> Emailing for help has still left me with absolutely no care, feedback, phone call, NOTHING<br> NO customer care <br> <br> I live out of the city, and specifically made the trip to that store, and cannot simply pop in to discuss the matter<br> <br> Bye bye MRP Home - you won't see me again

0
Replies (1)
Mr Price Home
Mr Price Home's reply10 Feb 2016, 09:58
Official
Hello melyndaj,

No No , that's not the experience we want you to have out in any of our stores. We are so sorry!

The Area Manager for this store will be in contact shortly, we will be in communication on email in the meantime.

Once again , our sincere apologies for your disappointing shopping experience.

Kind Regards
MRPHOME