No interest in helping a client

I went to Mr Price Home in the Garden Route Mall this morning to buy a few things that would have amounted to a sale of between R1500-R2000. There were no big trollies at the entrence, as I wanted to buy a lamp I approached two sales ladies to ask for a bigger trolley. Firstly they ignored me and continued to talk to each other.... After having to interrupt their conversation I asked her to please get a trolley from the back as I wanted to buy a lamp that is to big for the smal basket type trolleys. . The answer I got was very upsetting.. Being told that I will have to fetch one from outside in the parking lot.. I asked her if she was serious.... Upon which she answered Ja dame... I put everything I had in my hands in front of her and walked out.... Not once did she try to stop me or offered to help me get a trolley.... Do you not need the sale or are you just not at all focused on customer service?

I have spent alot of money at your shop during the past but I can assure you... You will never see me again. I will rather pay more for something at a store where they remember to put the customer at the centre of what they do.