MM
Michelle M

1 reviews | Active since Jul 2011

06 Aug 2015, 20:55

No help from staff

Om Saturday I went to Mr Price home to buy some baby supplies and new things for the home. Firstly it costs R5 to release a trolley, which I did not have and staff was unwilling to break my R10 for two R5. Since I'm 8 months pregnant i can't carry all the goods and when i then asked for help the staff eould not help me. I was about to spend R3000 that day but left because it was impossible for me to shop here. Will NEVER return to this store i was treated like *******. Rather go to retail crossing, free trolleys and helpful staff who actually wants me to spend money in their store.

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Replies (1)
Mr Price Home
Mr Price Home's reply07 Aug 2015, 09:28
Official
Hello Michm12,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home