KM
Katlego M

1 reviews | Active since Aug 2015

11 Jan 2019, 10:52

No care for their customers

I bought a chest of drawer at Mr Price home and I found out that it was faulty when I tried opening the drawers. I then went to the store to lodge a complaint and have it exchanged, however I was told that there is none in stock and I would be given a call when they have stock. I went back to the store multiple times and there was no progress. I requested that they order the drawer for me but they did not want to assist. It’s been 2 months now and I’m stuck with a broken chest of drawer

0
Replies (1)
Mr Price Home
Mr Price Home's reply11 Jan 2019, 11:57
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by the store area manager, who will handle this matter personally with you. 

Many Thanks 

Mr Price