LH
Laura H

1 reviews | Active since Jul 2016

01 Jun 2017, 13:01

No bed to sleep on?!

<p>I visited Mr Price Home in Argyle Road on the 26th of April 2017. I saw a single daybed that I liked and wanted to purchase it immediately. The assistant told me that there was no bed in stock. I asked if I couldn't purchase the bed on display and they said no (which I found strange nonetheless as they were saying no to a sale?). Anyway, he told me I should place as order and it would arrive end of May/beginning of June 2017. After being disgruntled for a few minutes, I decided to place the order, pay half the price of the bed, and wait for a month. I called them this morning (1 June 2017) to ask if my bed has arrived. They told me that they tried to call me earlier the month to relay the message that my bed would ONLY be arriving end July 2017; which means I have to wait an extra 2 months for a bed frame to arrive?! I was livid. They said they'd get back to me but I still haven't heard anything. I absolutely cannot believe this. How are you going to displease a customer even further by making them wait!? I REFUSE to pay the rest of this bed's price when it arrives as this wait is absolutely rediculous!!! GET MY BED PLEASE!</p>

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Replies (2)
Mr Price Home
Mr Price Home's reply03 Jun 2017, 09:51
Official

Good Day

We sincerely apologise for the delay in response as we were unable to respond due to a technicality on the site. Should you need further assistance please call us on *** or email *** and we will attend to your concerns.

Kind Regards

MRP Home

LH
Laura H's update05 Jun 2017, 09:05
Reviewer Update

And still no comment from this store after I mailed them at ********** No surprise. Never buying from them again; useless services.