1 reviews | Active since Apr 2017
New Couches - Supporting Legs Problematic
Order Number: ********** 69425
I ordered 2 couches from Mr Price Home Online. A 3 seater couch and a 1 seater. I received a delivery on the 4 September 2017 of the Carnaby 3 Seater Sofa I ordered (after 3 weeks of waiting). However, the Centre leg hole is too big for the leg and therefore can not provide proper support for it. So the couch delivered to me actually does not have proper leg supports. Also, the 1 seater Lincoln Button Tub Chair that I ordered WITH the 3 seater sofa was not delivered with it. Only later to discover that my second sofa was sent to Bloemfontein BY MISTAKE. They only delivered it on the 5 September 2017. The supporting legs for this sofa differ in heights (as seen on the attached photos). Which makes the sofa unstable.
I therefore request that you assist with these problems as I cannot fully use my sofas at this point.
Hi Thembani Mabusela
Trust you well
We believe you have been contacted regarding your complaint and this has been resolved with you.
Thank You
Mr Price Home
Hi Thembani Mabusela
Trust you well
We believe you have been contacted regarding your complaint and this has been resolved with you.
Thank You
Mr Price Home
Hi Thembani Mabusela
We will follow up on this for you.
Thank You
Mr Price Home
Hi Thembani Mabusela
We will follow up on this for you.
Thank You
Mr Price Home
