Never buy your goods online. NEVER.

<p>So after waiting almost 4 weeks for my order, I officially lost all my faith and consideration I had for Mrp Home services.</p> <p>Last week I wrote a review about Mrp Home having the worst online service I ever encountered and the following day I received this message:</p> <p>"Good day </p> <p>We sincerely apologise for all the inconvenience you have incurred.</p> <p>You will be contacted by one of our online team members, who will handle this matter personally with you.</p> <p>Many Thanks</p> <p>Mr Price"</p> <p> </p> <p>Firstly, the fact that they don't even mention my name in the message which makes me believe that this is just an automated message or if not, the person who writes this just copies and pastes. Anyway, after this message I waited anxiously for their call and nothing happened.</p> <p>Today I received an email which you can find attached, saying that my order was ready for collection. Is this what they mean by someone handling the problem personally with me? Wow, another automated message. Anyway, after receiving the message, I immediatly went to the store to get my order and guess what? Part of my order was not in store. I waited almost 30min while their staff was looking for what was missing which was a mirror. I have to say that their staff is well trained, they tried to treat me well and make me understand what was happening but the problem was that they also had no idea of what was happening. </p> <p>I cannot believe that a store as big as Mrp can treat their customers like this. I am extremelly disappointed with this service and I will probably never try to buy anything online from them. Not to mention that while I was dealing with my problem, there was a lady next to me saying that she was overcharged when she made an order online. She was extremelly upset and also getting nowhere. I do not advice anyone to buy with Mrp Home online, no one should go through all this trouble just to get a simple mirror.</p>