sS
samanthahammond S
1 reviews | Active since Jul 2017
20 Mar 2019, 16:10
MrPriceHome shocking service
Horrific service from the MrPrice Home. During my leave on the 15th Feb I spend 2.5 hours for the Tygervalley branch to assist me to buy a voucher I needed for someone in Durban. Eventually they helped me to buy an e-voucher using the online app. To this day I have not received the evoucher and countless calls to the customer care, they just say the technical team will sort it out. I just want this voucher to be reversed from my account including the interest I paid 1 month already and now will be paying again.
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Mr Price Home's replyOfficial
21 Mar 2019, 11:38Good day
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will be in contact with you.
Warm Regards,
Mr Price
Mr Price Home's reply21 Mar 2019, 11:38
Official
Good day
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will be in contact with you.
Warm Regards,
Mr Price