aS
astrid S

1 reviews | Active since Aug 2013

10 Oct 2022, 12:31

MrPriceHome

A while ago we bought Leather Tub chairs from MrPriceHome.

As we required good quality chairs for our guest house we bought chairs that were advertised as leather chairs.

After a while the chairs started to disintegrate.

We complained to MrPriceHome that the chairs were in fact not leather but plastic and were disintergrating.

We bought 11 chairs and were offered some R3000 to reupholster or replace/repair these 11 chairs.

This complaint has been ongoing for some weeks now.

Until today they have not accepted responsibility for their **** leather chairs nor paid the R3000 odd that they offer us for the 11 chairs.

0
Replies (1)
Mr Price Home
Mr Price Home's reply10 Oct 2022, 14:10
Official
Hi Astrid. 

 We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.  Many thanks, Mr Price Home