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Jade S

1 reviews | Active since May 2018

02 May 2018, 09:38

Mr.Price Home,N1 City

Yesterday I went shopping at N1 City and wanted to buy new bedding when I got to the bedding department I was looking for my bed size and I saw they didn't have a big range and I ask the sales lady if they got my size of bedding she was so unfriendly didn't even say NO or even made a effort to assist me and she just shacked her head and walk right pass me and I had to look for myself with my new baby in my arm struggling and got the size... ill never go back to them ever again so unfriendly staff that I'll rather go to sheet street because their staff always friendly and ask if they can assist. I'm in retail myself and customer service is always the number one key to a store. I'm very disappointed in Mr.Price selling beautiful products for home but unfriendly staff.

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Replies (1)
Mr Price Home
Mr Price Home's reply02 May 2018, 16:07
Official

Good day

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.

Your post will be sent off to the Regional Manager forN1 City Mall and you will receive personal feedback shortly.

Warm Regards,

Mr Price Home