MRPhome non service delivery

Order number ********** 85112

As discussed, please send this to the CEO or manager or anyone that’s able to process this. If I don’t get a refund soon, I will take this up with Ombudsman. Thank you

I ordered items from MRP home online on 27th November 2018, i paid for delivery betw 3 5 days. I called on 3rd December 2018, they kept telling me since that day that my items will be delivered, it is now the 13th December 2018. I am trying to get through to someone to process a refund!, since you have not delivered my items and can’t seem to find it? I’ve been chatting with Shanice / and Dalene – please see service request numbers # ********** (Shanice told me once, the driver was “new” got “****ked” panicked and took my so called package to the depot. The lies I’ve been told. I cannot believe that MRP thinks how stupid I am?

Please urgently process my refund. I would like nothing more to do with MRP the service sucks.

Thank you