MRP online shopping-door to door deliveries

I did not expect this kind of service from MRP.com deliveries. I made an order on the 29th of Nov 2017 and paid on the same day. The door to door option says that the delivery will arrive between 1-3 days after the day of purchase. How ever it has been 6 working days and my order hasn’t been delivered!!!!

When I track my order, it has been dispatched but no one can answer where it is!!! This is unacceptable! On The Dot couriers included!!! My next move now is to find a way to get my money back because there is no point in waiting what I’ve ordered. Too late!! Sis!

Busisiwe Nhlapo