MRP Home has lost a loyal customer

MRP Home Customer Service is shocking. I paid for an order with a card and they took the money from the account. After several weeks of no updates or shipping information and after numerous calls and emails and having dealt with 3 different people, I am now just being ignored. And yet they've still taken the money, it is just daylight *******. After being a loyal customer of the MRP group for many years, this has truly soured my view of them. I will no longer support MRP.