MRP home

MRP Eastgate service is utterly ridiculous. I went to purchase some gifts, got to the queue and there was already a customer being served. 4 tills but only 1 cashier. Another cashier came to assist the first one with scanning some blankets. The third lady came and also assisted. Some items did not have tags so 2 of the lady's went to go and look for the prices on other items.

We stood in the line 15 minutes just waiting to pay for 3 small items??? Especially since this customer was already being served before I got there , when asked if there's only one teller the one lady says yes and continues to scan.

I understand buying a lot of items may take longer to assist the client however there was 4 tills with 3 people helping one customer while we waited 15 minutes.

This service is disgusting. Not one of the 3 ladies asked to assist us which would have taken not more than 5 minutes.

Disappointed in this service