1 reviews | Active since Aug 2016

03 Aug 2016, 11:35

Mr Wrong Price Home

<p>Today we went to by scatter cushions at Mr Price Home Brooklyn Mall! After finding the wanted cushions there was no price on it, we asked the manager that was busy on het cellphone for assistance! The cushions were on the shelf that was priced R159 but on the cushion itself no label to be found. The manager assured us that the price is R159. Coming to the pay point it was a whole new story. After searchin on 3 computers the price was now R399. So now I am asking, if the managers confirms the price on the shelve after no label found on both cushions who is wrong now?? They refused to give it to us at the price advertised amd to top this the cashier gave us attitude. Very disappointed in the service we were given!</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Aug 2016, 12:41
Official

Hi Annika

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price Home