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Pulani M
1 reviews | Active since Sept 2019
18 Sept 2019, 14:31
Mr Price shockingly bad service
Shocking service in store and online. Do yourself a favour and stay far away from this place. No one at customer service is clued up with what is going on. The manager is apparently always in a "meeting". NO service, NO help, NO good. Bought 2 shelves online and they sent the one box out without all the parts, then called and emailed and 10 days later still no one can assist. Then I was told to drive all the way Centurion to go collect the missing parts at my own cost even after paying R350 delivery fee with the order only then to discover they had the wrong parts for me. Nearly 2 weeks later and still waiting for the "response" they promised
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Replies (1)Mr Price Home's replyOfficial
18 Sept 2019, 14:34Good Day,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members who will handle this matter personally with you.
Many Thanks,
Mr Price Home
Mr Price Home
Mr Price Home's reply18 Sept 2019, 14:34
Official
Good Day,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members who will handle this matter personally with you.
Many Thanks,
Mr Price Home
Mr Price Home
