MR PRICE **** - I WANT MY MONEY BAC****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Hello.

I am writing this message, I don't even know what number of attempt this is. I emailed ***, ***, *** and even sent a message via the online shopping portal. People got back to me via email and asked me for my card number, proof of payment and my details. They never got back to me after that. Someone again called me on Friday and told me she will escalate my problem and get back to me. Yet, today is Tuesday already. The problem I am having happened last week wednesday, which means tomorrow marks A WEEK and I have not been helped.

Your online shopping system was broken on Friday, which led to me being charged double for 1 item. I have not even received a confirmation email for those orders. When I checked my orders on my profile, the status of both orders is 'canceled'. I do not understand how it is canceled but yet MY money was taken from my account-TWICE. I am beyond mad and I have had it with Mr Price and its nonsense. I have always been a loyal customer to you guys and this is ABSOLUTELY NO WAY TO TREAT ME. This is yet a second review on Hello Peter about an issue I posted about before and WAS NOT RESOLVED. I am just so tired already and I would really appreciate it if this got resolved. R350 isn't just money Mr Price could give you, so why should it be money I should allow them to take away from me without service? I AM NEVER USING YOUR ONLINE SYSTEM. BETTER YET, I AM NEVER SHOPPING AT YOU STORE AGAIN.

I would like my refund, please. I do not want that order to be carried out, I just want my money back.