SM
Steve M

1 reviews | Active since Jun 2022

26 Feb 2025, 23:54

Mr Price Plaza in Nelspruit CBD disgusting customer service 🤬🤬

The level of disrespect I've had to endure at Mr Price plaza in Nelspruit CBD🤬🤬🤬🤬appalling 🤢 🤢. I quickly went In Mr Price plaza in the CBD to get some pants for some function I needed to attend. I went In and quickly took 3 pairs of pants to try on in the fitting room. I then went in and tried on the pants. I didn't like the fit then I went put with my number and the pants. The was no one at the fitting room entrance. I then placed the number card where it was placed then a Mr Price employee a guy came busy with his cellphone and asked me if I wanted to try on the pants. I then told him that I was already done and I wanted to place the pants on the rail by the fitting room. The guy bluntly told me to go put the pants where I found them. I then asked him again and he said I must go give it to some lady there..he was so rude and dismissive. I then went and when I got where the lady was supposed to have been..there was no one. I then placed the pants on the round rail.. if you care enough about customer service for the people please check your footage by the fitting room Entrance from 10:05 to 10:20. I don't think i will ever set foot again at that place in fact I'm not happy at all because I fell disrespected. Even the staff members on the sales floor never greeted nor acknowledged me.

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Replies (1)
Mr Price Home
Mr Price Home's reply27 Feb 2025, 12:13
Official
Hi Steve Molepo,

I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr. Price Nelspruit CBD and you will receive personal feedback shortly. 

Warm Regards,
Mr Price