TM
Thandiwe M
1 reviews | Active since May 2017
31 Oct 2022, 12:34
MR PRICE PAYMENT BREAK
Dear Mr Price Group, please do not call me asking for payment going forward. I have no idea when I will be able to go to my birth home to fetch my ID document.
Went to MR PRICE HOME (Kolonade - PTA) today to go pay my account, as usual I presented my driver's license as a form of identification. The lady refused to take payment because your new rule is that you want us to present the SA ID.
I guess payment will be made one day in the future when I am in possession of my ID book. DO NOT CALL ME FOR PAYMENT.
P.S Thank you for the payment break. :-)
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Replies (1)0
Replies (1)Mr Price Home's replyOfficial
31 Oct 2022, 13:12 Hi Thandiwe
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Home
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Home
Mr Price Home's reply31 Oct 2022, 13:12
Official
Hi Thandiwe
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Home
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price Home
