1 reviews | Active since Jul 2011
Mr Price not available. Bad Custoemer Service
I bought lounge suit at Mr Price on 28 February 2015. Tried to call them all week already to advise that the product frame has a defect and has been so for just over a month. Tried calling the branch today on *** to speak to the branch manager Alrenzo September, but the phone rings on all the attempts and when using the online chat I waited another 5 minutes for the agent to reply.<br> <br> Can someone at Mr Price Home please investigate why a phone will ring continuously without it being answered on so many occasions and provide me with a contact number of a more competent person to attend to my enquiry<br> <br> WHAT HAPPENED TO CUSTOMER SERVICE??????<br> <br> This is the response from the customer service online agent \cohut: you will have to contact our call our customer care department on *** *** or drop them an email on [Email Removed] for assistance with how long is the order to take"<br> <br> Makes absolutely no sense. Bad English"""
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price Home
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price Home