JK
Juanita K
1 reviews | Active since Mar 2018
16 Feb 2022, 10:57
MR Price & Mr Price Home
My husband's card was cloned and the ********* bought royally on our account on the 18th of January all over, still don't know how but it must be an inside job. I want to know why we have to wait 21 working days for this to be resolved because they have my husband's signature and my signature on file when we opened the account many years ago so they can clearly see it is not us. Even on the camera footage they can see it is not my husband.
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Replies (2)
Mr Price Home's replyOfficial
16 Feb 2022, 13:05 Hi Juanita de Klerk
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Kind Regards
Mr Price
Mr Price Home's reply16 Feb 2022, 13:05
Official
Hi Juanita de Klerk
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Kind Regards
Mr Price
JK
Juanita K's updateReviewer Update
24 Feb 2022, 17:23Still nothing is happening regarding our account we just have to pay even though it is not all our debt.
JK
Juanita K's update24 Feb 2022, 17:23
Reviewer Update
Still nothing is happening regarding our account we just have to pay even though it is not all our debt.