IM
Itumeleng M
1 reviews | Active since Dec 2019
26 May 2024, 13:13
Mr price home Wonderpark
Mr price home Wonderpark is the worst when coming to customer service,I have been waiting for more than 50 minutes while they are looking for a price tag of a pot plant that I want,no one has a solution to this ,they are busy telling me that it is the last item on the shelve and I should wait for them to send the picture of the flower to other stores group chat for the price .
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Replies (4)IM
Itumeleng M's updateReviewer Update
26 May 2024, 13:42It's more than an hour now still waiting and not being offered a chair, I tried calling their head office of which they said they tried calling the wonderpark store and no one is peaking the phone. This is not the first time I am getting horrible service at Wonderpark Mr price home. The store manager, assistant and cashiers are pathetically of them, they have zero customer service skill. I suggest they be taken for training all of them.
IM
Itumeleng M's update26 May 2024, 13:42
Reviewer Update
It's more than an hour now still waiting and not being offered a chair, I tried calling their head office of which they said they tried calling the wonderpark store and no one is peaking the phone. This is not the first time I am getting horrible service at Wonderpark Mr price home. The store manager, assistant and cashiers are pathetically of them, they have zero customer service skill. I suggest they be taken for training all of them.
Mr Price Home's replyOfficial
26 May 2024, 14:12Good Day Itumeleng
I trust you are well,
Please accept our apologies for the above incident.
Your post will be sent off to the Area Manager for Wonderpark and you will receive personal feedback.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
Mr Price Home's reply26 May 2024, 14:12
Official
Good Day Itumeleng
I trust you are well,
Please accept our apologies for the above incident.
Your post will be sent off to the Area Manager for Wonderpark and you will receive personal feedback.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
IM
Itumeleng M's updateReviewer Update
26 May 2024, 17:43They don’t even have name tags all of them,you wouldn’t know whom you are speaking to,they all behave like new staff(clueless and confused).
Please note!!!I don’t want any phone call from them apologizing,I am sick and tired of their apology calls without a changed behavior,since it is not the first time I am getting a horrible service with them. The call they should make will be them informing me that they found the price tag of that flower pot and I should come pay for it,otherwise they can keep their pathetic apology.
Please note!!!I don’t want any phone call from them apologizing,I am sick and tired of their apology calls without a changed behavior,since it is not the first time I am getting a horrible service with them. The call they should make will be them informing me that they found the price tag of that flower pot and I should come pay for it,otherwise they can keep their pathetic apology.
IM
Itumeleng M's update26 May 2024, 17:43
Reviewer Update
They don’t even have name tags all of them,you wouldn’t know whom you are speaking to,they all behave like new staff(clueless and confused).
Please note!!!I don’t want any phone call from them apologizing,I am sick and tired of their apology calls without a changed behavior,since it is not the first time I am getting a horrible service with them. The call they should make will be them informing me that they found the price tag of that flower pot and I should come pay for it,otherwise they can keep their pathetic apology.
Please note!!!I don’t want any phone call from them apologizing,I am sick and tired of their apology calls without a changed behavior,since it is not the first time I am getting a horrible service with them. The call they should make will be them informing me that they found the price tag of that flower pot and I should come pay for it,otherwise they can keep their pathetic apology.
Mr Price Home's replyOfficial
28 May 2024, 16:08Good Day Itumeleng
I trust you are well,
Please accept our apologies for the above incident.
Your post will be sent off to the Area Manager for Wonderpark and you will receive personal feedback.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
Mr Price Home's reply28 May 2024, 16:08
Official
Good Day Itumeleng
I trust you are well,
Please accept our apologies for the above incident.
Your post will be sent off to the Area Manager for Wonderpark and you will receive personal feedback.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home