Mr Price Home - William Moffett

My last two visit to Mr Price have been unpleasant. The 1st time whilst shopping for Xmas present (went in my lunch hour) and when I arrived, they were having load shedding, we were advised that we could only make cash purchases. I had to go to pick 'n pay to draw money as obviously the ATM's were also off line. Today I went to Mr Price and again they have load shedding (went in my lunch hour). I waited in the queue as they advised could use our cards but I have a gift voucher which I could not use as off line. I asked the lady to keep the item for me and I would be back to pay for it before Friday, She advised they would not keep it for me as this is not policy (they don't offer have this size is stock). I told them I would have purchased the item if they were not off line. I understand that load shedding is unavoidable but surely a shop such as Mr Price could have a generator installed. I see customers in the store with there cell phone flashlight trying to look at the items. Very unsatisfied customer.