KS
Karelien S
1 reviews | Active since Sept 2023
19 Nov 2025, 10:04
Mr Price Home very bad service
I'm very disappointed with Mr Price Home Online. I did order something. It gives you the option to pay in store. But it doesn't say you must pay in store before they order it for you. Get a email and say you han 1 to 2 days before cancelling it. So I got the email the morning and I went to pay it in store before 13.00. And they still cancelled my order by 16:00 that afternoon. Now they just give me a gift voucher. I don't even like to buy at that place. What must I do with that. I want my money back in my account. I don't want to drive up and down again. Like they think I have time.
Helpful (0)
Replies (3)0
Replies (3)
Mr Price Home's replyOfficial
19 Nov 2025, 15:10Hi Karelien Smith,
I trust you are well.
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
You will receive personal feedback shortly.
Warm Regards
Mr Price
Mr Price Home's reply19 Nov 2025, 15:10
Official
Hi Karelien Smith,
I trust you are well.
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards
Mr Price
You will receive personal feedback shortly.
Warm Regards
Mr Price
KS
Karelien S's updateReviewer Update
28 Nov 2025, 04:49Good day
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will recyyou money. Still wai
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will recyyou money. Still wai
KS
Karelien S's update28 Nov 2025, 04:49
Reviewer Update
Good day
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will recyyou money. Still wai
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will recyyou money. Still wai
KS
Karelien S's updateReviewer Update
28 Nov 2025, 04:54Good day
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will receive your
money. Still waiting to answer my email.. Very disappointed. Today is already the S8 of Novmber and this is since 19 November.
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will receive your
money. Still waiting to answer my email.. Very disappointed. Today is already the S8 of Novmber and this is since 19 November.
KS
Karelien S's update28 Nov 2025, 04:54
Reviewer Update
Good day
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will receive your
money. Still waiting to answer my email.. Very disappointed. Today is already the S8 of Novmber and this is since 19 November.
Very un professional. They don't come back to you. Don't pay back your money. Don't inform you off the process when you will receive your
money. Still waiting to answer my email.. Very disappointed. Today is already the S8 of Novmber and this is since 19 November.