1 reviews | Active since Feb 2012
Mr Price Home The Glen Terrible service
Terrible service at The Glen branch...think I am spoilt because the service at Mall of the South is amazing. Went to pay for my goods and the 4 ladies chatting behind the till were a bit busy to help...I stood at one till and was told to move to another..so I moved. Another lady then told me that the computer froze and I must wait...there were 2 people behind me in the queue...I was then told to move back to the till I was first at. The lady then called someone else to authorize???...in this time, a gent stepped up to till 1 and helped both people behind me kn the time I was waiting. When I said something, the lady at the "frozen" till laughed at me...I then had to ask if my fragile object could be wrapped...it looks like there might be a shortage of bubble wrap because the little piece that she used barely covered the object which is a gift. I then had to ask 2ce for a packet...I even added if it was ok with her. Not a thank you or a goodbye after sale...funny that the 2 customers behind me where long gone. Disgusted....wont ever how back to the Glen...maybe Sophie from Mall of the South should teach that manager about client service. Sophie and her team are AMAZING! ..
