Mr Price home terrible experience

Purchased a Sleigh Bed over 6 weeks ago & upon following up 5 weeks later I was informed order was not processed & theyd refund me. I’ve been calling everyday being put on hold for HOURS because nobody can tell me what’s happening with my refund. I am extremely disappointed and disgusted by the service from Mr Price Home & their works, DO NOT PURCHASE FROM MR PRICE HOME!! They will not process your order nor respond to your emails