Mr Price Home ***** from customers (promise swop, but charge extra for similar stock)

Mr Price Home are *******! I bought towels on 5 January 2020, on promotion, and when I came to swop them for a different colour (due to no face cloths being in stock on 5 Jan), they called it a swop, ut essentially refused to do a swop, having to pay more than my original purchase for the same products in a different colour.

In addition to keeping me waiting with my disabled son on crutches, and only returning today in the hope to get stock since original purchase on 5 Jan, and being disabled, I cannot go to the shop everyday as it takes 10 minutes to get into the car and another 10 minutes to get out, so its a mission to do this, unless I know I can get what I need.

On the same 5 January 2020, I could not find a duvet set I saw online, but not available online. Agnes in the duvet section took my details, advising that they would be receiving stock in the week, and let me know. However no call???!!!!!

With the *****ing money from customers being the accepted behaviour by MrPHome, I shouldn't expect anything but promises not being kept and total disregard of what the person behind the till promised, but did not give me, a SWOP!!!!!!!!!!!!!!