DV
Divan V
1 reviews | Active since Sept 2020
02 Sept 2020, 13:26
Mr Price Home - received damaged table twice
We order the Tulip 4 Seater Dining Table from MrPrice home. We specifically made a note to check the table before delivery for any damages, as we have been to a MrPrice home shop where all the stock they had was damaged. Still the table arrived on Friday, 21 August, damaged.
After 8 working days, they came to deliver a new one, which was also damaged.
It’s incredibly disheartening to work with a company that seems to not care about you as a customer, not once did they call me with an update. Every time I had to call them, asking for an update.
Not to mention the rude customer service I got over the phone, almost as if they are annoyed with me.
Extremely disappointed with them.
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Replies (1)0
Replies (1)Mr Price Home's replyOfficial
21 Sept 2020, 13:56Good Day Divan,
I trust you are well.
Please accept our apologies for the above incident.
We do believe that the matter is resolved.
Kind Regards,
Mr Price Home
I trust you are well.
Please accept our apologies for the above incident.
We do believe that the matter is resolved.
Kind Regards,
Mr Price Home
Mr Price Home's reply21 Sept 2020, 13:56
Official
Good Day Divan,
I trust you are well.
Please accept our apologies for the above incident.
We do believe that the matter is resolved.
Kind Regards,
Mr Price Home
I trust you are well.
Please accept our apologies for the above incident.
We do believe that the matter is resolved.
Kind Regards,
Mr Price Home
