Mr Price Home - Poor Service and Lack of communication.

Items that I no longer wanted were sent back to wherever they originally came from. They should have been refunded, but after back and forth with the Diep River branch, it took forever to receive a portion of the refund. I continued to deal with staff at the branch, and I was told an email had been sent to Head Office. To date, I am STILL waiting for the balance to be refunded. It is totally unacceptable that I have had to spend so much time trying to sort this out. Why is there no feedback from Head Office. Shocking customer service!!!