Mr Price Home poor online service delivery

When completing an online order on 1 December for furniture, delivery date was given as 10 December. On 4 December received email "Your order is on its way". No tracking number. Had to stay on phone for more than 30 minutes to get tracking number, only to find out delivery will only be on 17 December - a week late. No explanation or apology or forewarning. When I wanted to order more yesterday, delivery date on order form given as 18 December - obviously this is not going to happen. Online customers are misled.