MR PRICE HOME PLEASE HELP ! ! ! !

I've ordered a R 8000.00 Couch online from MR PRICE HOME they charged me R800 delivery fee they said were delivering by the 14 Feb 2025 I got a email on 6 Feb YOUR ORDER has left our distribution centre and fairly shortly your new homeware will be in your hands, ready to brighten up your home. Don’t forget! You can also keep track of your order by going to the my orders section in your MRP Home profile, from your phone, tablet or PC. We’ll also be keeping you informed every step of the way. Your order is in good hands! my order is on its way. I am still waiting for delivery everyday when I call MR PRICE HOME they say the next day the next, Truck has broken, I've been hearing that for the past week . I PHONE THREE TIMES TODAY, AND STILL NO BODY CAN HELP ME ......... WHERE IS MY ORDER ?????????????????????