Mr Price home Pavillon pathetic service!

I had a gift registry at Mr price home and visited the Pacillion store. Worst mistake, I have been there 3 times in 3 months and waited over 45 minutes each time just to get a scanner to scan the items for my registry. What is the point of being the first client in store yet waiting as if you have time to waste ???? Worst part there were other people complaining about the pathetic service Service in Mr price pavilion sucks!