Mr price home Pavillion ********** activities

To whom it may concern. I write this now feeling nothing but anger because of the neglegence caused by Mr Price Home Pavillion branch in Durban. I am now sitting with a credit score that is not so great because they, manager Blessing and Sakhile had issued out a store card to someone who had claimed to be me and **********ly went on a shopping spree in my name and spend 8000 on clothing at Mr price clothing Pavillion and bought a mobile phone. I have not received feedback from Mr price and they refuse to assist with this matter and my name is being tarnished all because of their neglence in making sure that they verify the details before issuing store cards. I want this to be sorted out and I would appreciate it if I could get some form of response from Mr price assuring me that they will handle matter and that they will get this account to be removed on my credit check as I will be blacklisted for something that I have done, it is not fair. The managers at the branches have been nothing but rude to me and I suspect they have something to do with this ********** activities. I want someone to be accountable for this and especially the managers for not checking and doing their jobs accordingly. I'm very angry.