Mr. Price Home Online is PATHETIC and absolutely DISGUSTING to interact with

What a disappointing and pathetic service from a company that prides itself on service and ease of shopping online. I placed an order for 6 Sochi dining room chairs online on the 19th of October 2020. Simple enough, you find the item you want, you pay in full for the 6 chairs and delivery and you are given an estimated delivery date. Sounds simple enough, right? So so sooooo very wrong!!! I did receive an order on the 21st of October, not my order mind you, but an order for 6 x Baby Pooh by Moonlight coloured chairs that were so wrong in colour that even the delivery man laughed at how ridiculous it was that they were sent. He made me write in triplicate what the issue was so that he could hand in the issue to the three different departments that handle online deliveries and told me to call Mr Price Home's customer service number but warned me that I would have to wait for a long time for someone to answer. He left with the chairs and I promptly went to call Mr Price home customer (we don't actually give a f*&%) line. After explaining my issue with the consultant Quinton, he agreed that there is obviously an issue and promised it would be sorted out quickly and I would get confirmation from Mr Price Home Online. Days go by and of course no word. I call again on Wednesday the 25th of October and again speak to yet another customer care consultant who after explaining the whole story yet again comes back to me after I hold for a good long while to say that they actually never had stock of the cement colour so sent the baby pooh by moonlight hoping I woukd just accept the chairs but he had called the store to find me stock and they were 'on their way to fetch them for me' and I would have them by Friday the 27th of October. Ok, that sounds feasible so I thank him and ring off. Friday comes and Friday goes. I call again today Monday the 2nd of November and speak to a lovely lady Courtney whom after keeping me holing for 16 mins comes back to me to say that she spoke to the 'agent' and they have stock at a store and they need to collect it and deliver my chairs in the course of the week. I wasn't sure if I was having a stroke or just Deja Vieux! This was the exact message the last customer care consultant gave me last week! I explain my frustration to her and request to speak to her supervisor as we can sadly assume that Mr. Price Home has no intention of ever actually letting me know what's going on. I ask to hold for one of her two supervisors (Michelline or Delene) and am told that one is not in (at 8-45am?????) and one is on the phone. Apparently, I can not wait for a phone call to finish and the supervisor will call me back. I am not sure if any of you ever received a call because I certainly didnt. So if anyone ever receives my cement Sochi chairs let me know because I receive an e-mail today to say that they have apparently been delivered. So now I am almost R4000 down, no chairs and absolutely no service whatsoever from Mr. Price Home. As far as I know, this is now termed theft as they say they have delivered the stock, they have my money and they have no interest in me as a customer! I can tell you one thing, I will lay a case of theft against them in the next 24 hours if I do not receive my chairs and secondly I implore that NO ONE EVER PURCHASES ANYTHING FROM MR PRICE HOME ONLINE EVER as they do not have anything remotely suggesting customer service and they simply lie and *****! PATHETIC!! You would think in times like this that they would like to keep some sort of customer base