WS
William S
1 reviews | Active since Sept 2015
06 Feb 2025, 10:04
Mr price home online has really horrible service UPDATE DAY 10
Update: It's been 10 days since my last post on Hello Peter. During this time, I've received emails from three different representatives, each asking for updates twice, and I’ve had to submit my order number three separate times.
From this experience, I can conclude one of two things: either the team at Mr. Price Home is sharing a single laptop, making it difficult for them to track inquiries effectively, or their company policy involves sending generic responses from a pre-approved script. This approach seems designed to discourage customers like myself from pursuing a resolution.
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Replies (1)Mr Price Home's replyOfficial
12 Feb 2025, 12:07Hi William Stokes
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Home
Mr Price Home's reply12 Feb 2025, 12:07
Official
Hi William Stokes
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Home
