Mr Price Home online awes me my refund back!

I bought furniture online on the on the 10th of June, and I phoned in to cancel it on the 13th of June and I was told I will get my full refund on R7574.97 in 5-7 working days. Even today I haven't received my money. Every week I have been phoning to follow up and I have been told that I will receive my money, they are going to process it. But now it almost a month the order been cancelled. I need my money back, how do I go about this? It tough times financially with COVID-19, so I really need my money back, I feel ****med by Mr Price Home