MR Price Home (Online)

Item: Mr Price Home
Rating: 1
Author: Hlengi N

I ordered a table from Mr Price Home oline almost three weeks ago. The table was delivered with the incorrect legs and the delivery man went back with it and promised to deliver the correct table. I sent an email to Mr Price informing them of their ERROR but till today l am waiting. I have called their CALL CENTRE more than 10 times but still with no progress. The order was fully paid for however l have not received any table. THIS WAS NOT MY ERROR ,MR PRICE DELIVERED AN INCORRECT TABLE AND THE LEAST THEY CAN DO IS TO GET MY MY CORRECT TABLE. THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED IN ALL MY LIFE. WHY WOULD YOU TREAT YOUR CUSTOMERS LIKE THIS? WHY MUST A CUSTOMER SUFFER WHEN THEY HAVE PAID THEIR MONEY? WHAT IS SENIOR MANAGEMENT DOING ABOUT THIS? I AM DISGRUNTLED. MY ORDER NUMBER IS ***

Helpful (0)

Replies (2)

Mr Price Home's replyOfficial

13 Jan 2020, 12:47

Good Day Hlengi,

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks

Mr Price

Mr Price Home's reply13 Jan 2020, 12:47

Official

Good Day Hlengi,

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks

Mr Price

Hlengi N's updateReviewer Update

13 Jan 2020, 14:27

And may l know when this will happen as l have been waiting for almost a month now to have this issue resolved. I have till now not received any phone call

Hlengi N's update13 Jan 2020, 14:27

Reviewer Update

And may l know when this will happen as l have been waiting for almost a month now to have this issue resolved. I have till now not received any phone call