SB
Son B

1 reviews | Active since Mar 2020

21 Feb 2025, 10:50

Mr Price Home - Norwood

Please teach your employees Thoko and Khetheyakhe some customer service skills before employing them. I went to Mr Price Home Norwood to purchase a gift voucher. I waited at the till where Khetheyakhe approached. He did not greet just looked at me questioningly. I greeted him and told him what I needed. He called on Thoko the supervisor to come and authorise the gift voucher purchase. Thoko approached and also did not greet the customer. Throughout the whole exchange not one word was spoken by Thoko and Khetheyakhe. My dog has better social and communication skills. Why don't you rather employ people who would be grateful to have a job becasue these idiots are obviously taking their jobs for granted

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Replies (1)
Mr Price Home
Mr Price Home's reply21 Feb 2025, 15:05
Official
Hi Son Bran,

I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Norwood and you will receive personal feedback shortly. 

Warm Regards,
Mr Price