MG
Margie G

1 reviews | Active since Nov 2017

29 Oct 2020, 15:51

MR PRICE HOME - NO DELIVERY FOR CASH PURCHASE

My son purchased and paid cash for a lounge suite on Sunday 26 Oct 20 from MR PRICE HOME LYNRIDGE in PRETORIA, after been told there is stock and he could have delivery this week (3-4 working days).

This was not his first choice as the initial one he wanted wasn't in stock, so he chose a suite that was in stock, to ensure he can still have delivery this week.

I have tried calling but cannot get hold of the store or anyone at customer care, as you need to use their WhatsApp, which I did and now been informed, delivery is only next week!

This is highly unprofessional just to get a cash sale with empty promises and very disappointing to say the least.

This was my sons first purchase and only to receive such bad service!

VERY DISAPPOINTED CUSTOMER!

0
Replies (1)
Mr Price Home
Mr Price Home's reply31 Oct 2020, 14:07
Official
Good Day Margie.

Trust you well. 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price Home