HvdM
Henry van der Merwe

1 reviews | Active since Jan 2014

24 Feb 2026, 13:54

Mr Price Home Mooi River Potchefstrrom Worst Service

I ordered a couch on 29 January 2026 from Mooi River Mall in Potchefstroom for my daughter which is a student. They confirmed that it will be delivered on 9 February 2026. No delivery was done and now I am informed it will take 6-8 weeks. I would never have bought it if I was told that it would take 6-8 weeks and now Mr Price informs me they can do nothing about it. I made several calls to their call center and send mails to their customer care, but nobody is prepared to assist

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Replies (1)
Mr Price Home
Mr Price Home's reply25 Feb 2026, 09:49
Official
Hi Henry van der Merwe,

I trust you are well.
We are so sorry to hear about your recent experience with us.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.

Warm Regards,
Mr Price Home