SC
Savvy C

1 reviews | Active since Jun 2020

16 Jan 2023, 15:07

MR PRICE HOME IS A DARK HOME

COME ON MR PRICE. You can do better. Was in the store yesterday 15 JAN 2022 during loadshedding and your steff were STRUGGLING LIKE CRAZY. There was not a light in sight. Surely you can easily install just one or two of those emergency bulbs in the chandeliers above the cashiers desk - then your staff wont need to use their cellphone torches to provide visibility while they fill out a MANUAL CASH PURCHASE slip. While we were there they ran out of paper in the POS terminal and they ran out of CASH PURCHASE slips in the book. How can you possibly not have a even a basic backup solution in your store in BAYSIDE MALL in CT. COME NOW ... your staff were trying their best BUT REALLY - you can do better - especially given the sign above the staff door that says "STAFF ONLY our staff need a place to to call Home too" - so come now - lets not ill-treat the staff there. There was a Q waiting patiently for your staff to battle with a manual process - ans it would have been easy for anyone to walk out with items without being detected

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Replies (1)
Mr Price Home
Mr Price Home's reply17 Jan 2023, 10:34
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price Home