Mr Price home Inefficiency

I purchased a corner couch at the Cresta branch the 19th of November 2022 and still have not received the delivery. The customer care line does not get answered nor the WhatsApp facility. I went to the store to enquire and was told they would call me the next day after they get through to online. I get a call to say their phone is broken they will call the next week. But calling me to tell me this go figure. No one can seem to tell me why it hasn't been delivered or when. It is disappointing that a big company like this doesn't even have a proper working customer care service. It's is now almost a month since I've purchased this couch and I don't think I will purchase anything again from this store