DN
Da N

1 reviews | Active since Jul 2024

03 Aug 2024, 19:57

Mr price home Galleria sucks

On the 25th of July I went to Mr price home in Galleria I bought some few items and a jug blender that was the one remaining then I took it. Whenbi tried to use it, it had a funny notice then it stopped, i think something was faulty with it. Yesterday I called the and i told them I don't have a till slip but I would like to bring the blender back the guy said it's OK. To my surprise when I had driven to the store I was told they needed a slip but I didn't have it and I don't remember taking it cos most of the time when I buy there they ask if u would like it to be sent by email but that wasn't asked too. So they didn't assist me and the store manager had a stinking attitude. I even suggested that I get a bank statement to prove that I bought there but she refused. She didn't try to assist.im very dissapointed thst I'm sitting here with an applience that isn't working and I didn't even enjoy it. Mr Price home suck. Pls try to improve on customer service. I'm not crazy that I will just bring a broken blender there if I didn't buy it there I wouldn't even call to bring it in.

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Aug 2024, 09:05
Official
 
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price Home