AS
Albert S
1 reviews | Active since Jul 2015
19 Apr 2021, 11:06
Mr Price Home disappoints again and again and again
Again disappointed in the poor service of Mr Price Home Centurion Life Style Centre. Wanted to exchanged a broken plate, 2 cups / 1 plate with flaws ordered online. This is not the first time I have experienced broken or damaged items when ordering online. They told me to bring the whole set back. What is the point of that as you have the same loose items on display in the store? Staff refused to help and staff reported that the manager was on lunch at 15h00 in the afternoon when requesting to speak to the manager. Really? Just got the feeling they are not interested in helping or were they watching the clock to go home?
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Replies (3)0
Replies (3)
Mr Price Home's replyOfficial
23 Apr 2021, 15:13Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
Mr Price Home's reply23 Apr 2021, 15:13
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
AS
Albert S's updateReviewer Update
28 Apr 2021, 14:45Dear Mr Price
5 days later and still no response from the Regional manager. Waiting......
Regards
Albert
5 days later and still no response from the Regional manager. Waiting......
Regards
Albert
AS
Albert S's update28 Apr 2021, 14:45
Reviewer Update
Dear Mr Price
5 days later and still no response from the Regional manager. Waiting......
Regards
Albert
5 days later and still no response from the Regional manager. Waiting......
Regards
Albert
AS
Albert S's updateReviewer Update
10 May 2021, 13:22I came to the conclusion Mr Price is dishonest and does not care for their customers. Waiting since 23 April for the so called Regional manager to phone me. I will take my business somewhere else.
AS
Albert S's update10 May 2021, 13:22
Reviewer Update
I came to the conclusion Mr Price is dishonest and does not care for their customers. Waiting since 23 April for the so called Regional manager to phone me. I will take my business somewhere else.