AL
Alicia L
1 reviews | Active since Mar 2021
04 Aug 2023, 12:47
MR PRICE HOME CUSTOMER "CARE" HORRIBLE SERVICE!!!
I wish I could select 0 stars!
After calling Mr Price customer "care" and being on the call for 20 minutes, the customer care agent dropped the call after I asked to speak to a manager!
Honestly wished I have not ordered online from them!
*Very unhelpful agents that keep talking over you *Unable to change an incorrect system-generated address for my furniture *Was not able to speak to a manager * Was not asked why I was actually calling before being put on hold for almost 10 minutes * NO ASSISTANCE
MUCH MUCH MUCH BETTER SERVICE DELIVERY FROM PnP Home, Hifi Corp and Builders.
PLEASE STAY AWAY from their customer care department if you value your time and actually want helpful service.
Helpful (0)
Replies (1)0
Replies (1)Mr Price Home's replyOfficial
04 Aug 2023, 13:00Good Day,
Trust you well.
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price Home's reply04 Aug 2023, 13:00
Official
Good Day,
Trust you well.
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
